Executive Management Training
As the world becomes more global, executive management training is becoming increasingly more important. Essentially, this field promotes investment in the development of people. Not just the average person, but the people who run companies, manage new product introductions, and shape the business environment. Training executives is as important an investment as the products and services a company offers. In fact, the people who lead organizations and execute organizational strategies can propel or hinder productivity, align or separate business functions, or increase or diminish employee retention. Too many companies give executive training a low priority; citing meetings, document reviews, and overall busyness as reasons to put off learning. These companies are probably the same ones that fail to train the most important staff member in the company; the receptionist/telephone operator. The receptionist is the first person seen and the telephone operator the first person heard by an outsider (a current or prospective customer), yet usually the least knowledgeable about the company and its products and services. Without proper executive management training, a company could potentially be a train wreck waiting to happen.
There is a vast difference between running a specific function within an organization and having complete responsibility for all functions. Take the example of the individual, who is top sales person, who is then promoted to sales manager. Although they may know everything there is to know about making and closing sales; that same person may not be at all knowledgeable about managing people. Sure, its possible to wing it for a while, but sooner or later, the rubber will meet the road. A test of management skills will eventually develop from some situation or another. It is likely that the person in this example will not pass muster unless the appropriate steps have been taken to develop supervisory and management skills. It is not necessary to master every aspect of the organization; a person merely needs to understand all of their areas of responsibility. Whether the executive rose to the top because of hard work or the position was handed to him or her on a silver platter, it only makes sense to prepare the person for the whole job through executive management training.
Specifically, there are a series of topic areas that are essential for a leader to get under their belt. Organizational Development provides the foundation in any executive management training program worth its salt. OD, as is it referred to in the training and development field, involves improving effectiveness of organizations and efficiency of people in these organizations. The scope of OD is a quite broad and rightly so. It is really the foundation on which every other area of development that is needed in leadership is built. The field developed out of the study of behavioral science. Organizational Development practitioners study the theories and structures of organizations. System-wide application of this knowledge, in a planned development framework, reinforces organizational processes and strategies in order to improve organizational effectiveness. Executives who challenge themselves to use OD practitioners, find that their organizations run more efficiently and effectively than those who do not. The type of courses offered in this area include but are not limited to; change management, performance excellence, transforming business processes, and managing complexity.
Another topic area that is compulsory for executive management training is strategic thinking. Because executives must balance the organizational needs of today with the projected needs, expectations, and requirements of the future, learning knowledge then applying the skills of strategic thinking for a specific organization can be difficult. Yet, it's not impossible. To supercharge learning in the area, many training companies offer interactive courses that take the executive through the steps they are learning. This helps the leader go back to their own organizations and immediately implement the skills learned. "For bodily exercise profiteth little : but godliness is profitable unto all things, having promise of the life that now is, and of that which is to come." (I Timothy 4:8) One who is serious about executive management training will want to round out their training with courses in financial management, human capital management, technology management, partnering, political savvy, influencing, and negotiating. Financial management, though essential, should not be the only topic a executive should be interested in. If no work is done in the area of human capital, a company can literally go out of business due to employee dissatisfaction. The speed in which technology is changing makes learning in this area a little more cumbersome; yet achievable. Negotiating, influencing, political savvy, and partnering area all contextually related in business. Developing these skills to the mastery level would give an executive the midas touch.
Although a large percentage of executives have university degrees and some practical experience, if that degree is not current it will do little to help an executive negotiate effective systems and processes today. Technology has changed the way business is done. Individuals are taking a more active roll in what is marketed, how it is presented, and which company they will pay attention to. Executives who refuse to participate in global change, will miss out. Frankly, executive management training is about as important an investment as a person can make in themselves; next to the development of the product and services a company offers. An executive who was even mildly effective before can boost their ability to find competent and talented people to fill in the gaps in areas of which they are not expert. This can only happen with training in the appropriate topics, so that the executive will know whether the person they are hiring even has the knowledge and skills they profess. Every leader has the ability to lead an organization up the mountain to its pinnacle or down into a ditch. Companies that ignore executive management training or otherwise put off learning, will not be at the top of their field.
Leadership Management TrainingCorporate executives often book leadership management training courses for their employees in order to boost the workers' skill sets and effectiveness when dealing with subordinates. Nearly everyone in the work force aspires to being promoted to a supervisory role in whatever field they work in; some, however, do not fully understand the pressures and stress that come with the added responsibility. Other times, people are moved into management roles without having been sufficiently prepared for the position, which can result in ineffectiveness and a decrease in morale. In these types of situations, those in authority often look to professionals to come and educate the supervising employees. Leadership management training is an excellent way to address issues within the company in a nonjudgmental and educational environment.
One of the most daunting tasks that newly appointed managers face when taking over the position is communicating effectively with one's employees. There is a balance between being authoritative and being approachable, and many unseasoned supervisors having difficulty finding a middle ground between the two. If a manager leans more to one side than another, this can adversely affect job performance; if an employee feels that his boss is too demanding or overbearing then he may grow to dislike his job and look for employment elsewhere. On the other hand, if a supervisor is overly friendly and lacks any real authoritative presence then his employees may not respect him and may not heed his dictates. Leadership management training focuses on techniques that can help make communication easier for those leading a team of workers, and the courses can help a person understand what specific methods work the best when trying to relay important information.
Another area where newcomers to the management field may have difficulty is relating to customers. Sometimes a promotion takes a worker out from behind a desk and puts him in direct contact with clients before he is ready to handle the new responsibility. For those who have never had experience with this type of contact, knowing exactly what to say or how to close a sale may be difficult. Customers are an important aspect of the business because they are the ones who provide the finances to keep the company afloat. So it is obvious why those in authority need to have not only passable, but excellent people skills in order to be successful in their position. By attending leadership management training, a person can discover what types of sales tactics and communication skills work best for different customers.
Not only do leadership management training courses help supervisors learn the best way to deal with customers, and any issues that may arise between the company and the client, but they also give people insight into what to do with interoffice conflicts. Unfortunately, squabbles can, and do, happen, even between adults who have been working together for years; some people may disagree over a project, or personal issues may be aired in public, causing conflict between workers. Knowing what to say during these arguments can be exceptionally difficult, even for those with years of managerial experience. Saying the wrong thing to quarreling employees can intensify the situation and embroil the supervisor in the conflict. It is best for managers to choose their words carefully, keeping in mind that the ultimate goal is to diffuse the situation and to alleviate a hostile work environment. "Let no corrupt communication proceed out of your mouth, but that which is good to the use of edifying, that it may minister grace unto the hearers" (Ephesians 4:29). Attending a course will give supervisors insight into the easiest ways to keep employees happy and out of conflict with one another.
For executives or managers who are considering hiring a team to come and offer leadership management training, there are numerous options and companies to assist in the endeavor. A simple Internet search will help a person find someone to offer this training in the company's home city. Or many times, other business associates or acquaintances can recommend speakers and teachers that they may have used in the past. Of course, checking previous clients of the training company is advisable before committing to the courses. For those who have difficulty finding someone to come to the office in order to host the training, or for others who may not want to have a large assembly of managers, but would still like to take advantage of the helpful courses, then there are online options available too. Many different Internet businesses offer virtual classes where participants can learn valuable tools and techniques from their office computer. This ease and convenience is appealing and may convince some to enroll their employees in the workshops even if there was initial resistance to the idea of leadership courses.
While many people loathe the thought of having to spend valuable time at the office attending leadership management training, the benefits far outweigh any minor personal inconveniences. Staying informed and knowledgeable is an excellent way to ensure that a person remains valuable to his company and, therefore, has a measure of job security. Oftentimes, those who go through this specialized training find that the information relayed is helpful in more ways than one. Communication skills, confidence builders, and conflict handling techniques are all helpful in day to day life with family, friends, and anyone else a person has contact with. Leadership management training can be a company's, and an employee's, best asset to building more effective leaders and individuals.