Best Remote Access Software

Remote access applications are making life much easier for business persons, technology support companies, and computer buffs all over the world. The business person who racks up frequent flyer miles and who has a bad habit of forgetting important files at home will appreciate being able to access important documents from thousands of miles away without making a family member or office associate scour her hard drive in search of obscure files. People who make their living or spend their free time helping others with their PC problems will be glad to do away with long, frustrating phone calls detailing where to click and what to type. All that these people need is remote access software, which is available in a variety of options and prices. Choosing the best remote access software may seem difficult, but one need only consider individual needs and interests to find the right package.

Basically, remote access applications enable a person to connect with a remote computer from any location providing Internet service, giving entry to the computer's programs, applications, files, e-mail, and even allowing the ability to restart or shut down the computer or lock its mouse and keyboard. This way, a person can easily manage data on multiple computers without having to worry about carrying a jump drive; she can get the needed information, even using cut and paste on a clipboard and printing from the remote computer. From almost any place on earth, a person can access a home or office machine or gain control of the computer of a friend or customer, seeing its programs from her own screen and controlling its functions by using her own mouse and keyboard. This software saves individuals and companies a great deal of time and enables them to do their work much more effectively and efficiently. Because seeing a computer problem on one's own screen is a lot easier than trying to determine the issue over the phone with a customer who may not understand what is asked of him, remote access applications mean increased customer service satisfaction for technology support companies, not to mention decreased confusion and frustration on both ends.

There are many different companies offering this kind of software in an array of forms, at varying prices; some programs can be downloaded online for free, while others can cost up to $70 a month. Some allow the subscriber access only to one computer (especially the free options), while others allow connection to an unlimited number of machines. To decide on the best remote access software, a buyer should ask herself what her primary technology needs are and then compare the different offerings of each application, including price, security, and features. Does she need to control only one or a few computers for her own private use, oversee several computers in the workplace, or be able to connect with any computer temporarily for the purposes of tech support? Also, how does she plan to use the remote access--only to retrieve files and e-mail, or to provide troubleshoot--or even to stream video from a computer's web-cam to keep tabs on home or office security?

Answering these questions should rule out remote access applications that won't be sufficient to a buyer's needs, but there are still a few aspects to be considered. Some software does not function well with dial-up connections, so if a person needs to connect regularly with machines that use dial-up, she will need to choose an option that works with slower connections. Also, persons who provide tech support need to be aware that some software must be downloaded both by the person providing the support and the person who needs the help. Thus, it is in a tech support company's best interest to purchase software that allows temporary access to any computer with permission without necessitating the customer's download.

Of course, price is a major consideration; the best remote access software is not necessarily the most expensive. Rather, many of the $10 a month applications will meet a buyer's needs just as well as the more expensive ones. For the person in Boston who needs to help his grandmother in Florida figure out why a computer keeps freezing up, a free or inexpensive download will suffice. However, for highly advanced activities, the more expensive options might be what a shopper is looking for, especially if the remote access is needed for network administration.

A last consideration is security. Most applications are fairly secure because shared information is encrypted, but some are better than others. The best remote access software promises to be firewall friendly, prevent computer hacking, and provide top-notch protection. Of course, Internet safety is important to everyone, but especially for business persons dealing with confidential information, choosing the most secure application is a high priority. Before purchasing a package, buyers need to ask their provider what measures are being used to ensure that the information they retrieve and send remotely is safe from hackers and other fraudulent persons.

Remote access applications can be a real source of help for today's busy users of technology, allowing them greater freedom and flexibility. Even better, this technology can allow business persons to increase their productivity and customer service satisfaction. Taking measures like these is a sure sign of commitment and assiduousness, traits which the Bible praises as the means to success: "Seest thou a man diligent in his business? He shall stand before kings; he shall not stand before mean men" (Proverbs 22:29). This software can not only make one's life easier, but also might be the next step in one's road to business achievement.

Remote Desktop Management

As telecommuting grows in popularity, remote computer management becomes crucial to a corporation's organization and daily administration. Gone are the days when an information technology specialist visits each office to individually install software on processors one by one. With a global economy and transitory workplace, it is impossible and impractical for the computer technician to synchronize all the processors one at a time. With large corporations representing hundreds of desktop computers, not to mention a score of laptops, the information technology employee or team is better served by utilizing remote desktop management. In this scenario, an individual network processor can make alterations, perform software downloads, change hardware functioning or connections or even monitor all the processors or hand-held devices linked into the network simultaneously.

In a large company this time saving capability has vastly increased productivity and allowed corporations to fine tune software updates across many platforms and standardize the processors of many employees without them even having to be at work at the time. This also allows information technology professionals to focus on software research, trouble-shooting areas of information weakness and enhancing network function within the office. Before, much of an information professional's time was taken up by walking from desk to desk, manually downloading software or standardizing processors to the network protocol. These kinds of tasks could have taken days, even weeks in a large company. Now, with the introduction and enhancement of remote computing, the IT professional working on the network processor can make these changes within minutes, and even set the main network port to complete these tasks after the office is closed and the employees have all gone home. Not to mention, remote computer management greatly assists businesses that have a global presence. It simply is impractical, maybe even impossible, to standardize processors that span the globe. An information technology professional working in Dallas, TX can download software updates onto employees' processors in India, China, England and Canada all within a few minutes. This guarantees that all the offices are up to date, compatible and running with comparable efficiency.

Though the capabilities granted by remote desktop management are about as numerous as the web surfers themselves, there are a few common utilities found most useful by information technology professionals. Among these most useful functions is the ability to access a desktop from a remote location, such as the capability to utilize software from an off-site office, like a home office or internet caf. What a dreaded chore to take time away from useful work to simply turn off the processor of a negligent employee! With remote computer management, an information technology employee can now turn off another employee's processor without leaving his own office. What a time saver! Modifying an employee's settings or software from a network processor also saves time and increase productivity. Through the use of remote desktop management, the information professional can download or upgrade employee's software and alter their settings from the network port. A fourth benefit often utilitized by network supervisors is the ability to see what the computer user is looking at on their own monitor. The technology professional can use remote computer management to view everything an employee is looking at in a work day. Internet usage and off-work emails can be analyzed and minimized by monitoring. Also, when calling for help, if the help desk can view what the caller is seeing, they are more able to help the caller trouble shoot and solve the issues that necessitated the help call in the first place.

The implementation of this network capability always depends on software. There are both windows based and non-windows based options for the network administrator. The software available to cover hand-held devices does not include some of the finer, more specific capabilities available to processor based information systems. However, a hand-held device can still be synchronized and altered from a network that is far away. It is simply not relevant to have the same options of remote computer management for mobile computing devices. Rarely is a user of a hand held device creating spread sheets or composing complicated presentations involving large graphics and stylized transitions. The absence of some of the technology intensive capabilities when interacting with a mobile computing device while away from the office poses no threat of the productivity the employee "stationed" at the hand held device.

There are at least three very important characteristics for any remote desktop management software to possess. Not in every case, but in many scenarios, audio transfer is a valuable option for any networking software. This attribute of some software allows the remote user to hear an audio file saved on the network or originating from the network processors office. This is crucial in industries where audio and visual files are used for information sharing and presentations. The second extremely important characteristic to look for when purchasing this type of software is the ability to encrypt. Encryption allows the software to update itself on all processors simultaneously and across great geographic distances. The ability to transfer files is crucial when many of today's workforce does business out of the office or even from their homes. Finding a network software that allows file sharing from the remote processor to the office and back the other way is imperative to allow employees to still be productive while away from the office. Even ancient shepherds were supposed to keep track of their sheep no matter how distant they were. "Be thou diligent to know the state of thy flocks, and look well to thy herds." (Proverbs 27:23)

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